AirMed and FDA CFR 21

We are sometimes asked if AirMed meets FDA standards. First, please be aware that the FDA is a department of the US government. The specific portion of FDA regulations relevant to software such as AirMed is part CFR 21. As it is an American standard, Health Canada does not require CFR Part 21 compliance as part of the Cannabis Act Regulations. And while AirMed was designed for the Canadian cannabis industry and to comply with Health Canada regulations, AirMed does conform to CFR Part 21 with respect to electronic record keeping, audit trails, and electronic signatures. 

Many agencies throughout the world are responsible for issuing and enforcing regulations that affect businesses. The regulations affecting software such as AirMed are typically those related to records management compliance. And while there are many regulatory agencies involved in records management, for the most part the regulations themselves are similar from country to country and agency to agency. The purpose of them, in general, is to ensure the security, confidentiality and authentication of electronic records.

The U.S. FDA regulates food, drugs, medical devices, biologics, animal feed and drugs, cosmetics and radiation-emitting products such as cell phones for the U.S.A. The FDA’s rules for manufacturing and distribution are designed to protect consumers and promote public health. In the U.S. Code of Federal Regulations (CFR), Title 21 deals with Food & Drugs. Until recently, the regulations in this title required paper records with handwritten signatures.

Back in 1997, part 11 of 21 CFR was enacted to cover the use of electronic records and electronic signatures. Commonly known as 21 CFR 11, this part defines the criteria “under which the agency considers electronic records, electronic signatures, and handwritten signatures executed to electronic records to be trustworthy, reliable, and generally equivalent to paper records and handwritten signatures executed on paper.”

Essentially, the concerns about using electronic records are that records may be lost in a system crash, the data may become corrupt or modifications may be made without proper authorization. In addition, since printed documents with hand-written signatures are recognized as legally binding on the signators, the agencies are looking for ways to make electronic records similarly binding on their owners. The regulations have been proposed to ensure that whenever an organization replaces printed documents with electronic data, there are checks and balances in place to ensure integrity of the electronic records so that they can be legally equivalent to printed records.

AirMed has a range of features that satisfy standards for security, authentication, validation and auditing as outlined in 21 CFR 11 and other regulations.

For more detailed information visit: Code of Federal Regulations (CFR) | FDA

For more information on how AirMed helps you meet compliance, visit our Compliance page or our Frequently Asked Questions page. If you’d like to discuss your specific needs, please give us a call at 1-877-313-2442 or use one of the contact forms to start the ball rolling.


FREE Seed-to-sale Software Buyer's Guide

Record keeping is an essential part of Health Canada’s compliance regulations. From the advent of legal medical marijuana in Canada, legal producers of cannabis have been required to track every seed, rooted plant, gram of waste material, final dried product, as well as interactions with customers and more. Due to the sheer volume of information, an electronic record-keeping system is the only practical way to manage the process. The software industry has responded to this need by creating seed-to-sale management software systems designed to help producers track their operations and report to Health Canada to meet compliance.

To help you through the process of purchasing seed-to-sale software in the Canadian Cannabis marketplace, we’ve produced a 20-page guide that answers the following questions:

  • What is a seed-to-sale software solution and why do I need one?
  • How do I choose one software platform over another?
  • What should I be looking for in the software?
  • How does the software fit into my business?
  • How is my data stored and secured?
  • What happens if regulations change?

To download this guide courtesy of AirMed, please visit the following page and complete the form. Once you submit the form, you’ll be able to download the guide.

AirMed Seed-to-Sale Software Buyer’s Guide


AirMed Plugin for Your WordPress Website

The AirMed WordPress plugin can pull information from your AirMed account to showcase your brands and products in an online catalog. Content stored in your AirMed database is published directly to your WordPress web pages.

Use the pre-designed theme options in your AirMed plugin settings to determine how your catalog will appear on your website.

View your choices in a visual interface installed on your WordPress dashboard. Save the settings to see the finished result on your web page.

Although the catalog appears on your website, all product details are stored in AirMed. Payments are processed by the merchant solution provider with no card data passing through AirMed. Patient information is encrypted by Canada’s most secure hosting facility. With support for monitored intrusion prevention and monitored firewall, your records have the highest level of protection.

As an AirMed customer, you install a simple plugin onto your WordPress website. The plugin installs a visual interface in your WordPress dashboard.

Then add a snippet of shortcode to the page where you want your catalog to appear. The shortcode pulls directly from your AirMed database, which contains all your products complete with images, descriptions and pricing.

Customers interacting with the product catalog remain on your website throughout the shopping experience rather than being transferred to a portal site.

The WordPress plugin interfaces with our application programming interface (API) to embed information from the AirMed database directly onto your website.

Change the style, format, and position of catalog elements using the plugin settings and see how the elements will appear on your website before committing. When you find the combination you like, save your settings and refresh the web page.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit our Intro to AirMed 5 page.


Intro to AirMed5 Booklet

We’re so excited about the release of AirMed5 that we’ve created a booklet describing the new software in detail. This document covers all the features in the initial release.

  • Re-imagined interface and user experience
  • Fully customizable tables with custom columns
  • Built-in report, label and e-form designers
  • Business intelligence designer
  • SOP library with built-in SOP editor
  • Automated QMS incident management
  • Task-based workflows with support for task templates and automated task scheduling
  • Product plans
  • Simplified packaging and shipping

To receive a PDF of this booklet by email, please send a request to sales @ airmed.ca or fill out one of our request demo contact forms.

In the meantime, visit our AirMed 5 web page.


Redesigned Order Screen in AirMed5

Manage order requests, order planning, order assembly, and shipping from one screen. After releasing a planned order to production, verify order items in one step.

Once you have entered the customer requested products and quantities, browse available inventory from multiple lots to plan the order fulfillment.

The new order processing in AirMed5 offers unparalleled ease while managing complex order requirements.

Manage products and different package types using the new Items table. Items and Item variants let you easily browse and manage products, different package sizes and available inventory.

Create new package runs and pack cases with streamlined workflows. Manage bulk items, recreational products, and medical products.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit our Software page.


We’re streamlining so you can work faster

AirMed 5, due out this year, streamlines processes so that you can work faster and more efficiently.

Each action workflow has been redesigned to minimize the number of clicks required to complete the step. Comments are available in a pop up, and lists can be auto populated by scanning a barcode. To select a location, it’s possible to scan the barcode for a room, table, or container, and all the pick-list values will be selected.
Smart input fields ensure erroneous data cannot be entered. If the database contains only a certain number of items, the system will not allow a higher number to be entered. Date fields are automatically restricted based on other data in the system so that it becomes impossible to back-date an item to a date before the item was recorded in the system.

Required fields in action dialogs are available on the first screen the user encounters. And AirMed 5 extends the actions menu with a carousel to show Actions, Reports, SOPs, and Forms. The Report, SOP, and Form sections have customizable lists where users can select the items that are relevant to them.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit our Software page.


Cannabis Prospect Interviews AirMed CEO Justin Hearn

Cannabis Prospect interviewed AirMed Canada Systems Inc. president and CEO Justin Hearn for an article published on the magazine’s website on May 15, 2023.

In the feature, titled “How AirMed is Helping Canadian Cannabis Producers Cultivate Success,” Hearn discussed the ways AirMed software is adapting to the changing market conditions.

“Our new AirMed 5 version focuses on streamlining data entry and improving quality management and profitability for cannabis operations… We’ve modelled the workflows on commonly accepted manufacturing procedures and terminology incorporating task-based work orders that let organizations precisely track the costs incurred for running their facilities.”

Hearn goes on to say, “AirMed is adapting its software to support increased insight as well as new strategies to boost efficiency, reduce costs, and improve the bottom line.”

Read the full interview here: https://cannabisproonline.com/article/

Download a PDF of this article: Cannabis Prospect Justin Hearn Interview PDF

For more information on AirMed 5, visit: https://airmedcloud.com/intro-airmed-5/


Multi-tier Approvals in AirMed5

The upcoming release of AirMed5 includes the option to record eSignatures and lets you create an approval workflow with one or more signatures required for a given activity.

Approval workflows can include a single signature or one or more unique signatures plus optional witnesses. When an individual is tasked with electronically signing for an approval, a notification is sent through the AirMed internal messaging system. Within the message is a quick link to the location where the eSignature is required.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit: https://airmedcloud.com/intro-airmed-5/


Fully Customizable Tables in AirMed5

AirMed5 utilizes a new grid control with customizable columns and options for viewing, sorting, searching, and grouping data in tables.

Tables can be rearranged to match a user’s preference, and settings are saved for future sessions. Columns can be re-ordered by dragging the header to the desired location. Columns displayed in the grid can be controlled by a settings button where additional columns can be dragged on or off the control from a column chooser. Grids can be sorted by clicking the column headers — or the entire grid can be sorted.

Rapid searching for content in the grid is available with the search box where matching content is conveniently displayed.

For clients who have the optional report designer, select grid controls can be used to create a custom report with one click allowing for simple rapid report creation based on live system data.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


Optional Business Intelligence Designer in AirMed5

AirMed5 offers a new optional business intelligence designer that helps you focus on what matters most: your data.

AirMed provides pre-designed dashboard widgets, but for those who wish to edit or create new widgets, the BI Dashboard is engineered to let you spend more time on business logical and less on UI customization.

Whether it’s manipulation of individual chart series, specifying a pivot table’s dimensions or connecting UI elements to fields across different data-sources or data providers, the BI Dashboard designer is built to make your experience a productive one.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


Custom e-Form Builder in AirMed5

One of the new tools in AirMed5 is a form designer, which lets you create custom electronic forms that access system data-sources.

Clients can create custom electronic forms to help automate workflows preventing the need for paper-based documentation throughout their facilities.

Custom e-forms offer multiple field types such as drop-down picklists, date & time, checkbox and radio groups, custom fields and more. Features include auto-complete, file upload, hidden input and electronic signatures.

Users can create and incorporate e-forms in any area of the system. Electronic forms related to plant scouting, nutrient checks, room sanitation, and shop floor data collection can be created easily and linked to workflows for convenient access.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


New Optional Label Designer in AirMed5

Leading the industry in design tools, AirMed5 includes a label designer to configure your own system labels. This new tool can print barcodes, GS1, data matrix and many other types of labels.

Fine control over formatting lets you configure labels exactly the way you wish. Every label in AirMed can be customized with precision control for unlimited formatting options.

The label designer is one of several new design tools that will be optional for clients.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


New Optional Report Designer in AirMed5

The long-term success of an enterprise is dependent on accurate, timely mission-critical data. Understanding the impact of production and manufacturing complexities requires an intuitive reporting platform, one with exceptional performance and customization options.

AirMed5 features an optional report designer to create unlimited custom reports with access to every field of data in the system. This report designer lets you create and edit an infinite number of custom reports that can optionally be linked to different program areas for quick access.

Users can select individual fields to include in the report and then add powerful options to manage master-detail relationships, crosstab reports, table and vertical reports, and powerful filter options.

Concise fully formatted reports can be printed as documents to address analytical requirements for management, while simple table reports can help users understand how data was entered and stored.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


The AirMed Two-way API

AirMed 5, currently in the final stages of development, includes a two-way application programming interface (API) for custom system integrations with room sensors, accounting systems, QMS systems, ERP systems, point-of-sale (POS), enterprise resource planning (ERP) and environmental monitoring.

Environmental Monitoring Integration

Temperature, humidity, CO2, and hundreds of other potential conditions can be logged during the grow cycle to control processes and productivity.

We’re adding integration for environmental sensors and nutrient monitoring with support for different sensor companies based on customer requirements.

Lighting schedules, HVAC settings, nutrient mixes, and foliar applications are tracked to improve current and future outputs.

ERP Integration

We are currently working on support for Microsoft Dynamics, and additional ERP systems will be added on a per-customer request basis.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit our Software page.


SOP Library & Editor in AirMed5

AirMed5 offers management for standard operating procedures with a built-in SOP editor as part of the new Quality Management System (QMS).

A new SOP library with automated version management lets you track current, historical and draft versions of standard operating procedures used in your facility.

A built-in SOP editor lets you create or edit document content and formatting without leaving AirMed. Users can modify SOPs, send for review and employ an approval process to verify changes before replacing an existing SOP with a new version.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


Templates & Automation in AirMed5

Smart Input Fields

AirMed 5 includes a number of new automation features and templates to help you work more efficiently.

Plan Templates

Plan templates are designed to help create formulas for production. For instance, after completing the cultivation, drying and packaging of a new batch, a Batch Plan template can be created to map out the time in each grow phase based on the values from the existing plan. In addition, the average number of grams per plant can be automatically calculated based on the batch harvest statistics. Once a batch plan is created, it can be attached to a strain so that the next time it is propagated, the default values can be automatically set.

Work Order Task Templates

AirMed5 features a comprehensive task template with activities or scheduled actions available to automate a series of tasks required to complete a process. A task in AirMed is a block of time associated with an activity.
Once recorded and accumulated, a series of tasks can become a template. You can create a template for the a grow cycle or a specific process. That template can serve a work order to help manage cultivation or the manufacture of extractions, topicals and edibles.
Tasks can be assigned to different departments or users with activities cascaded across the entire production cycle. For example, if a template is associated with a strain, future propagation events will automatically schedule the tasks related to cultivation, harvesting, packaging, and more. Tasks let you capture information, compile them, and use the template as a work order to accomplish processes as efficiently as possible.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


Quality Management in AirMed5

Multi-level Approvals

AirMed5 includes the option to record eSignatures and lets you create an approval workflow with one or more signatures required for a given activity.
Approval workflows can include a single signature or one or more unique signatures plus optional witnesses. When an individual is tasked with electronically signing for an approval, a notification is sent through the AirMed internal messaging system. Within the message is a quick link to the location where the eSignature is required.

QMS Incident Tracking

A new incident management system lets users record incidents that deviate from normal operating protocols or that affect compliance data. Incident tracking can be used in any area of the facility including plant growth, extraction, orders and fulfillment.

Incidents can be automatically created when certain events occur, such as back-dating or undoing/editing specific data. AirMed creates a comprehensive audit trail for any alteration made to compliance data and provides auditors with a tool to examine corrections or modifications.

Escalation & Investigations

Escalation of specific types of incidents can be automated using message notifications. Users can initiate an inquiry related to an incident and have it automatically escalated to an appropriate investigator.
Investigations could be related to any incident such as employee illness or injury, hazardous spills, deviations, non-conformance, loss or theft, recalls, vender audits, crop destruction, pests, or any other incidents. AirMed manages each incident through the cycle of investigation, evaluation, resolution, corrective action, and procedures.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


New Design Tools in AirMed5

Report and Label Designer

Leading the industry in design tools, AirMed5 includes an optional report and label designer. This powerful tool lets you design your own reports that can be accessed throughout the software.

Business Intelligence Designer

With our new optional Business Intelligence designer, customers will be able to build their own widgets and attach them to relevant areas throughout the system.

Custom Form Builder

A new form designer will let you create custom forms that access to system data-sources. Custom forms include drop-down lists, custom fields, data & time fields, electronic signature fields, checklists and more.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime visit https://airmedcloud.com/airmed-5-intro/


Redesigned Interface in AirMed5

AirMed is getting a completely redesigned interface. AirMed5 will offer light and dark themes for use under bright lights in work areas such as grow rooms. When using the dark theme, less light is reflected from the screen to limit oversaturation from dark text on a light background.

The new look and feel will make it easier to process the information on screen and navigation lets users see where they are in the application at a glance. Infographics are being incorporated where applicable to display more details using less screen space.

We’re minimizing the number of clicks required to complete each step in a process. The actions menu is extended with a carousel, and a new grid control offers new options for viewing, sorting, searching, and grouping data. Columns can be rearranged to match a user’s preference, and settings are saved for future sessions.

And there’s so much more.

For more information on these new features or to book a demo of AirMed to see them for yourself, click the Request Demo button at the top of the page or use any of the contact forms.

In the meantime, visit https://airmedcloud.com/airmed-5-intro/


AirMed Sales Interface

From a simple catalog of available brands to medical client registration, secure encrypted messaging, and product purchase/fulfillment, AirMed offers a complete sales solution with unmatched simplicity and extensibility.

Online Catalog

Our proprietary WordPress plugin embeds information from the AirMed database directly onto your website.

You simply install a plugin into your WordPress dashboard and add a snippet of shortcode to the page where you want your catalog to appear. The shortcode pulls product information directly from your AirMed database, complete with images, descriptions and pricing. Customers interacting with the catalog remain on your website throughout the shopping experience rather than being transferred to an embedded portal site.

To support non-WordPress platforms, an API is available for direct integration into websites, ecommerce systems, and other software systems.

Payment Processing

Online sales functionality includes a shopping cart, coupon application, and payment processing with ecommerce integration. AirMed currently supports credit card payments made through Realex by Global Payments.

Delivery Integration

AirMed can automatically create a shipment record after an order is paid and validated. Connect directly to the courier and print the resulting label to streamline the shipping process and enable a tracking URL to be linked.

And there’s so much more in AirMed to support online catalogs and sales.

To learn more about our online features and how AirMed supports medical sales, contact us to request an info sheet by using one of the contact forms or by emailing: info @ airmed.ca

To see these features for yourself, click on the Request Demo button at the top of any page.